Banner
Banner
Banner


Term & Conditions

Peak Season Surcharge

Christmas Eve & Day 24 & 25 December 2011
New Year's Eve 31 December 2011
New Year's Day 1 January 2012
Chinese New Year 23rd January & 24th January 2012
Hari Raya Puasa 19th August & 20th August 2012
Christmas Eve 24th December 2012
Christmas Day 25th December 2012
New Year’s Eve 31st December 2012
New Year’s Day 1st January 2013

For bookings on the above stated dates, a peak surcharge of RM 30.00 nett per room per night shall be applicable.

Terms and Conditions:
  1. The above rates quoted are inclusive of American Breakfast for maximum of 1 person for Superior Single room and 2 persons for Superior Twin or Deluxe Queen room.
  2. All rates are quoted nett in Ringgit Malaysia which are inclusive of the 5% government tax and 10% service charge.
  3. Room rates are based on per room per night basis.
  4. Published and internet rates are subject to change without prior notice.
  5. Online bookings based on internet rates offered are non refundable upon cancellation.
  6. Manual bookings done via email should be guaranteed with a valid credit card or cash payment made into the hotel’s bank account which shall be advised at the confirmation stages.
  7. Bookings without guarantee shall not be entertained.
  8. We accept both MasterCard and Visa Card.
  9. Manual bookings will require a 72 hours written notice for cancellations, failing which one night charge of the total rooms reserved shall be charged to the guest.
  10. Manual bookings will require a 7 working days written notice for cancellation during our Peak Period, failing which one night charge of the total rooms reserved shall be charged to the guest.
  11. Charges of total rooms/package reserved online or via email shall be chargeable to the guest in the event of NO SHOW.
 
© 2009 The 5 Elements Hotel. All rights reserved. No part of this site may be reproduced without our written permission
Lot 243, Jalan Sultan (Chinatown), 50000 Kuala Lumpur,Malaysia Tel +603 2031 6888 Fax +603 2031 6811